On behalf of our entire staff, we would like to welcome you and thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you. Here is a little history. Please click here to contact us.
If you wanted to create the perfect car dealership, you couldn’t go wrong by mixing the best of the old along with the new, and placing it under the ownership of a family that has always cared about its customers and its community. Add Friendly sales people in touch with their customers, modern showrooms stocked with the best cars and trucks around and all the current information people need to make the right choice and you have the recipe for an ideal car dealership that has been perfected right here in Enumclaw.
With Collins Motor Company starting and becoming an industry leader in 1949, and Jim Fugate taking over in 1966 to continue on with being the industry leader, the past will never be forgotten.
Forty-three years ago, Enumclaw folks were buying their new Ford Customs and other models from Collins Motor Company. Jim Fugate was working for Collins Motor Company as a salesperson. He was #1 in sales in 1957 when the Seattle District was Seattle and Portland combined. Jim became the Sales Manager and after years of success within the company, had an opportunity to purchase Collins Motors in 1966. That was the beginning of the Fugate success story.
In 1967, Jim Fugate announced the dealership’s new name-Jim Fugate Ford. Along with the original crew, he proceeded to continue the positive customer service experience. "Customer satisfaction isn’t everything, it’s THE ONLY THING," Jim Fugate said in a newspaper interview. Ten years later, the dealership was growing with the Enumclaw community, and the second generation of the Fugate family was working in the business with the same dedication to customers.
Customer satisfaction was indeed the only thing, and it kept the dealership growing. Word of mouth from satisfied customers had more people than ever coming down to the showroom on Highway 410 at Blake St. When those people bought new cars, with the exceptional service and attention they received as long as they owned their car, it meant they bought their next new car at Jim Fugate Ford as well. As years went on, Fugate sales people were selling cars to the grandsons and granddaughters of the original Collins Motor Company customers.
Now, in 2007 that same philosophy "customer satisfaction isn’t everything it’s THE ONLY THING" is still the mantra today with second generation owners Keith and Gregg Fugate. The customers we have at Fugate Ford-Mercury-Mazda are very loyal and have been doing business with us for many years. We must live up to the high standards that they have come to expect.
Our employees understand the importance of customer satisfaction and take it very serious. Our very existence relies on repeat and referral business. In a small community like ours it is imperative to follow through, as word travels fast and word of mouth from happy customers is very important. With that being said, we look forward to each and every day with a positive attitude, lots of smiles and genuine helpful teamwork to assist all of our wonderful customers.
Keith and Gregg Fugate